Terms & Conditions
Website Ownership and Binding of Terms
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This website is owned and operated by Ukiyo-Go. These Terms outline the conditions under which you may use our website and services. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms.
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User Eligibility and Account Creation
To use our website and services, you must be at least 18 years old or the legal age of majority in your jurisdiction, possessing the legal authority to enter into these binding Terms. You may not use our services if prohibited by your country's laws or regulations.
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Key Commercial Terms
By purchasing items, you agree to read the full item listing before committing to buy. You enter into a legally binding contract upon completing the checkout process. Prices are subject to change, and we reserve the right to correct pricing errors. Service fees, taxes, and other charges are billed monthly to your payment method.
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Return and Refund Policy
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Undamaged products can be returned within 14 days of receipt for exchange or refund, excluding bespoke Haramaki orders.
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Retention of Right to Change Offering
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We may modify, discontinue, or limit services without notice. We reserve the right to terminate or suspend access to services for any reason.
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Warranties and Responsibility for Products
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Valid warranty claims will be addressed promptly. We may repair, replace, or refund defective products.
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Ownership of Intellectual Property
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All materials on our website are the exclusive property of Ukiyo-Go. No license is granted to modify, distribute, or reproduce these materials without our consent.
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Right to Suspend or Cancel User Account
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We may terminate or suspend access to the service without notice for violations of these Terms. You can discontinue use and request account cancellation.
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Indemnification
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You agree to indemnify Ukiyo-Go from any third-party demands, loss, liability, claims, or expenses arising from your use of the website or services.
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Limitation of Liability
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To the maximum extent permitted by law, Ukiyo-Go shall not be liable for indirect, incidental, or consequential damages.
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Right to Change and Modify Terms
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We reserve the right to modify these terms at our sole discretion. Material changes will be notified, and continued use constitutes acceptance of the new Terms.
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Promotional Emails and Content
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By using our services, you agree to receive promotional messages. If you wish to opt-out, please notify us.
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Preference of Law and Dispute Resolution
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These Terms are governed by the laws of England, and any disputes shall be exclusively resolved in a court of competent jurisdiction in the United Kingdom.
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Customer Support
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For customer support, contact us via email at claire@ukiyo-go.co.uk or phone at 07816 533397.
Ukiyo-Go, 105 Berw Road, Pontypridd, CF37 2AB